Privacy Policy

We don’t share personal data

Conjour uses your information to run Conjour, support your account, keep the product secure, and create the work you ask us to create.

Last updated: September 11, 2026

Here’s the human version.

Your Conjour workspace is yours. We do not sell your personal data, share your private workspace content with other customers, or use your workspace content to train public AI models.

We do use trusted services, like hosting, payments, email, analytics, security, and AI providers, when they are needed to operate Conjour. With your optional consent, Reddit Ads also receives limited page-visit and signup signals for our advertising measurement.

Here’s an elaboration in legalese.

Still readable, because nobody should need a law degree and a flashlight to understand a privacy policy.

What we collect

We collect information in a few practical buckets:

  • Account information: your name, email address, company, role, login activity, and account settings.
  • Workspace content: messaging guides, personas, market intel, campaigns, assets, files, URLs, prompts, and anything else you create or upload in Conjour.
  • Connected tools: data and tokens needed for integrations you choose to connect, such as HubSpot. Tokens are stored securely and used only to provide the integration.
  • External chat: when you use Conjour through Microsoft Teams or Slack, we receive workspace, user, and conversation identifiers, your display name, messages directed to Conjour, and delivery metadata. Slack may provide your workspace email so we can match you to an existing Conjour member; we store a keyed fingerprint rather than the raw Slack email.
  • Usage and technical data: logs, device/browser information, IP address, pages viewed, feature usage, and security events.
  • Billing data: subscription and payment information handled through our payment provider.
  • Website analytics: if you install Conjour tracking on your website, we collect limited visitor analytics to show content performance and journey activity.

How we use it

  • To create, save, and improve your Conjour workspace.
  • To generate content, campaigns, recommendations, summaries, and analysis.
  • To sync assets and results with tools you connect.
  • To provide support, send account notices, and communicate product updates.
  • To handle billing, prevent abuse, debug issues, and keep Conjour secure.
  • To understand product usage so we can make Conjour better.

What we do not do

  • We do not sell personal data.
  • We do not share private workspace content with other customers.
  • We do not use your workspace content to train public AI models.
  • We do not connect to third-party tools unless you choose to connect them.
  • We do not publish, send, or change assets in connected tools unless the product flow clearly asks us to do that.

AI and generated content

Conjour uses AI providers to generate and analyze content. When you ask Conjour to generate something, relevant workspace context may be sent to those providers so they can complete the request. We limit that context to what is useful for the task, and we do not authorize providers to use your workspace content to train public models.

Microsoft Teams

A Conjour administrator may connect a Microsoft tenant to a Conjour workspace. Messages sent to the Conjour app are processed using context allowed for external viewers in that workspace. Channel and group-chat messages and responses are visible to participants in those conversations. We do not request permission to read unrelated Teams messages or Microsoft Graph data.

Disconnecting Microsoft Teams disables its external chat identities immediately. Associated external chat conversations are retained for up to 90 days to support recovery, security, and customer requests, then deleted by scheduled cleanup unless a longer period is legally required.

Slack

A Conjour administrator may connect a Slack workspace to a Conjour workspace. Messages sent directly to Conjour or messages that mention Conjour are processed using context allowed for external viewers in that workspace. We request workspace member email access only to link a Slack identity to an existing active Conjour member in the same workspace and prevent duplicate access records. We do not retain the raw Slack email obtained for this match.

Disconnecting Slack disables its external chat identities immediately. Associated external chat conversations are retained for up to 90 days to support recovery, security, and customer requests, then deleted by scheduled cleanup unless a longer period is legally required. Slack data is not used to train AI models.

Vendors and integrations

We use service providers for hosting, storage, email delivery, payments, analytics, security, support, and AI processing. We also send data to tools you connect, such as HubSpot, so Conjour can perform the actions you request. These services receive only the information needed to provide their part of Conjour.

Website visitor tracking

You can optionally allow Google Analytics and Reddit Ads to measure visits to supported pages and completed new-account signups. Google receives fixed page and validated campaign labels, rather than account identifiers, email addresses, workspace content, page queries, or referrers. Reddit's pixel runs only in a separate, minimal frame with a fixed URL and no referrer; it receives no account details, form values, campaign labels, or workspace content. Reddit may use its own cookies for attribution. Auto-advanced matching and enhanced metadata sharing are disabled in our Reddit account. Google Analytics uses analytics cookies after you opt in. Campaign labels remain in your session for up to seven days and attach to an internal signup event when a new account is successfully created. Declining does not affect signup. You can withdraw consent using Measurement preferences on supported pages; withdrawal stops future measurement and clears Google analytics cookies. Do Not Track and Global Privacy Control override consent. Measurement is disabled outside the explicitly enabled production environment.

If a customer installs Conjour tracking on their website, Conjour collects limited analytics to help that customer understand content engagement. Customers are responsible for telling their own website visitors about tracking and getting any consent required by their laws or policies.

Security and retention

We use reasonable technical and organizational safeguards to protect the information we keep. We keep information while your account is active, while it is needed to provide Conjour, or while we need it for security, legal, billing, backup, or operational reasons.

Your choices

You can ask to access, correct, export, or delete your account information and workspace data. Some information may be retained when needed for legal, security, billing, backup, or legitimate business reasons.

To make a request, email support@conjour.ai.

Changes

We may update this policy as Conjour changes. If a change is material, we will make reasonable efforts to notify customers by email or in the app.

Questions?

Email support@conjour.ai.